Contact us

Have any questions related to payment or ticket delivery?
We have put together the most frequently asked questions in our Help.

If you don't find the answers you are looking for on our help pages or have questions about your order, please get in touch with our reservation centre or customer support.

Reservation centre / Hotline
National: +49 (0) 1805 - 44 70 777 (EUR 0.14/min. calling from the German fixed-line telephone network, from mobile phone networks max. EUR 0,42/min.)
International: +49 (0) 38 71 - 21 16 12 0
Service hours:
Mon - Sat 8:00 a.m. - 8:00 p.m.
Sun 10:00 a.m. - 8:00 p.m.
Customer Support
Service hours:
Mon - Fri 8:00 a.m. - 6:00 p.m.
Address: Ticket Online Software GmbH
Customer Support
D-19367 Parchim
Germany

 

Administration

Ticket Online Software GmbH
Am Sandtorkai 70 - 72
D-20457 Hamburg
Germany

Tel.:+49 (0) 40 - 30 60 45 - 100

Important notice for our customers:
We are unable to give you information about events, ticket orders, ticket returns, etc. on this telephone number. This is available exclusively from our reservation centre on telephone number +49 (0) 1805 - 44 70 777 (EUR 0.14/min. calling from the German fixed-line telephone network, from mobile phone networks max. EUR 0,42/mi

 

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