Ticket Online Software GmbH

Ticket Online is one of the leading ticket sellers in Germany, selling over 25 million admission tickets per year. It offers tickets to a wide range of cultural, entertainment, sporting, recreational events and concerts, many of them exclusively. The centrepiece of its ticket sales is the portal at www.ticketonline.com. In addition to its own portal site, tickets are also available at approx. 1,000 affiliate web sites, including regional and city portals, web sites of publishing houses, online shops as well as radio and TV stations. Ticket Online also has the most extensive sales network in Europe with 11,600 ticket outlets, travel agencies and hotels. With up to 400 agents providing customer service at peak times, the Ticket Online Sales & Service Center is one of the largest telephone reservation systems in Europe for the complete processing of ticket sales. You can reach the Ticket Hotline on our uniform nationwide number: 01805 – 4470. Apart from making quick, easy, secure and convenient ticket reservations, customers can access comprehensive services such as last-minute orders up to four hours before the start of the event and box office pick up, a variety of payment methods and ticket mail order. print@home tickets are available for selected events.

Comprehensive services for event organisers, event facilities and resellers

Ticket Online provides assistance to event organisers, event facilities and resellers with comprehensive, individual marketing and support services. Our Ticket Online TO 30 reservation software takes centre stage here. It allows all relevant data for an event to be recorded in a central database and permits ticket sales via a variety of distribution channels (online portals, ticket outlet networks, reservation centres).

As a full-service provider, on request Ticket Online’s professional event services can take over all of the steps related to arranging and carrying out events. This includes, among other things, arranging seating plans, the design of admission tickets, payment collection, etc. It is also possible for a simple ticket shop or complete event information to be integrated into the event organiser’s web site.

DATA SECURITY writ large

The security demands made on data centres and IT systems are formidable. These include access controls, data centre system stability during current fluctuations or even a power failure. Multiple redundancy of central components such as network connections, servers and applications is on hand to ensure uninterrupted operation for customers. Ticket Online has it’s online systems checked by an independent certificate authority on a daily basis and regularly audited for PCI-DSS compliance. Ticket Online also emphasises security and quality for its partners. The data centre operator is accordingly certified for compliance with DIN EN ISO 9001:2000 and ISO 27001, among others.

Closer to the customer

The company’s head office is in Hamburg. A nationwide sales organisation with offices in Berlin, Braunschweig, Dortmund, Frankfurt/Main, Hamburg and Munich provides close proximity to customers. They benefit from the profound market knowledge of our sales staff locally and competent service from trained support staff in the area of software and hardware.

In the middle of Europe

Ticket Online is part of See Tickets International, one of the leading ticketing companies in Europe. The group unites the companies Ticket Online in Germany, Poland and Austria; Top Ticket Line in the Netherlands, France and Spain, Belgian Ticket company sherpa.be and British SEE TICKETS. Many of the companies belonging to the group are among the leaders in their markets. Overall, over 40 million tickets are sold by the companies in the STI group.

> www.ticketonline.info